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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Finnerty

March 19, 2025

5  out of  5
rating by Anna Finnerty
"Friendly helpful service. And Jordan Tempiln was so helpful. And having me leaving with insurance today"
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Debbie Suggs

February 17, 2025

5  out of  5
rating by Debbie Suggs
"Jordan Templin made switching our insurance easy saving us money on our car insurance. I took my dad there she saved him on homeowners and car insurance. Definitely call and get a quote. Worth your time."
We responded:
"Debbie, I am so happy to hear that Jordan made the process of switching a breeze! If you ever need any further assistance, we’re here to help! - Steve "
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Chelsea Najera

February 7, 2025

5  out of  5
rating by Chelsea Najera
"This is my second time to have insurance through State Farm, with Steve Harrington’s office. I had home and auto coverage through them about a year ago for a month; however, turns out I was not eligible for their home coverage because of our roof. I wanted to keep everything together so I got coverage through Liberty Mutual. And let me just say what a completely different experience that was. After replacing our roof through liberty mutual I knew I wanted to go back to State Farm. I got in contact with Sonya, and she was able to save us $100 a month on car insurance from Liberty Mutuals prices. She also worked with me to get the proper documents needed from my roof contractor so that I could get a discount on our new roof. After a month of service, I received a courtesy call from Brittney to see how everything was going and if I had any questions. This company and office truly cares about their customers. It feels so much more personal than other insurance companies I have dealt with."
We responded:
"Chelsea, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Steve"
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Joseph Hand

January 27, 2025

5  out of  5
rating by Joseph Hand
"Easy, quick sign up process, and affordable"
We responded:
"Joseph, thank you so much for choosing our agency, we're so happy to have you with us. - Steve"
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Jordan Strawn

January 22, 2025

5  out of  5
rating by Jordan Strawn
"Jordan was extremely helpful by making sure I had the covered I needed with a few extras, all while getting myself a better rate! Better coverage and saving money is always a WIN!"
We responded:
"Jordan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Steve"
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Lee Wallie

January 21, 2025

5  out of  5
rating by Lee Wallie
"Just signed on with State Farm, switching over from progressive….and I was able to save almost $80 a month with the same exact coverage. Jordan was great to deal with and I would recommend anyone needing a better and more affordable insurance to give her and State Farm a call. I’ll definitely continue to recommend. Thanks guys"
We responded:
"Lee, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Steve"
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Debbi Brooks

January 21, 2025

5  out of  5
rating by Debbi Brooks
"A very warm welcome followed by efficient and thorough service made this a very pleasant exoerience!"
We responded:
"Debbi, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Steve"
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Patti Williams

January 15, 2025

5  out of  5
rating by Patti Williams
"Just signed on with State Farm through this agency & the experience was stellar. My agent, Jordan, did an outstanding job in finding the best coverage at the best price. She is personable, professional, & very helpful. I highly recommend Jordan & the Herrington agency. The team there is very strong."
We responded:
"Patti, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Steve "
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Naomi Martin

January 14, 2025

5  out of  5
rating by Naomi Martin
"I changed over my car and life insurance today to State Farm. Jordan was so fun and helpful! She made the hassle and confusion of insurance seem like a breeze. Plus, she saved me money from my previous policy. Go see Jordan!!! You won't regret it!!"
We responded:
"Naomi, thank you for the awesome feedback! We’re so glad to hear that Jordan and the team provided efficient and excellent service. Your recommendation means a lot to us. - Steve "
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Devon Nahrwold

November 8, 2024

5  out of  5
rating by Devon Nahrwold
"Very welcoming and pleasant to deal with. Made everything very easy to understand and we're able to get me a better quote"
We responded:
"Thank you for the great feedback, Devon! We're so glad to hear you had a pleasant experience and found everything easy to understand. If you ever need help again, we’re here for you! - Steve "
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Peter Pendergrass

September 26, 2024

5  out of  5
rating by Peter Pendergrass
"Sonya was very friendly and helped me get in and out in a quick time frame. Would highly recommend to anyone in the Chandler area!"
We responded:
"Peter, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Sonya to be professional, patient, and friendly. Your recommendation means a lot to us! - Steve "
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Salvador Mendez

September 25, 2024

5  out of  5
rating by Salvador Mendez
"Very helpful,very friendly and a nice persons ."
We responded:
"Salvador, thank you for taking the time to leave kind words. Your experience with our team is exactly what we strive for! - Steve"
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PATRICIA THOMPSON

September 23, 2024

5  out of  5
rating by PATRICIA THOMPSON
"Very nice,make insurance easy to understand."
We responded:
"Patricia, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Steve "
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David Clark

September 22, 2024

1  out of  5
rating by David Clark
"poor customer service when you call the agent will never talk to you expects the office staff to handle problems, he should be addressing"
We responded:
" Hi David, I appreciate you bringing this issue to my attention, and I’m sorry we have been missing each other on call backs. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of mine. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Steve"
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Angel Daugherty

July 30, 2024

5  out of  5
rating by Angel Daugherty
"They are very helpful in finding you a good quote and answer any questions you have, Everyone is very friendly and welcoming.. If you don’t have State Farm you need to go talk to them and see how they can help you"
We responded:
"Angel, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Steve"
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Amanda Connally

July 19, 2024

5  out of  5
rating by Amanda Connally
"100 % recommend going with them saved us $80 a month over our old insurance company!!! THANKS TO MY AGENT Sonya Glover"
We responded:
"Amanda, I know we will continue to give you the best experiences possible! Thank you for sharing. - Steve"
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Katie Bankston

June 24, 2024

5  out of  5
rating by Katie Bankston
"I love these people so much they are so helpful and understanding they always know how to fix any problems or issues I have being a 26 year old that dosent know much about insurance Brittney Pirtle is sooooooooo helpful and I just all around love them!!!!!!!!!!!"
We responded:
"Katie, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Steve"
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joshua jones

April 11, 2024

5  out of  5
rating by joshua jones
"Meshell Hampton was extremely friendly and was very helpful getting me the best deal"
We responded:
"Joshua, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Steve"
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Tina Jones

April 2, 2024

5  out of  5
rating by Tina Jones
"Fantastic, Sonya Glover was extremely helpful 👏 to explain all the in and outs today. Thank you'll so much."
We responded:
"Tina, it is so important to understand your insurance coverage and my team strives to make sure that you do! Thank you for sharing this. - Steve "
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Steven Connaway

March 21, 2024

5  out of  5
rating by Steven Connaway
"We had Kemper Insurance for years, but they are not renewing policy’s as of March 2024. We scrambled, for two days to find a policy that was comparable but could not even get within the $100 range. Just when we were about to settle for less coverage at a higher cost, Brittany Garcia called with a quote that blew every insurance company out of the water. Some times what seems like a curse may actually be a blessing. Move over Jake from State Farm, there’s a new Sheriff in town."
We responded:
"Steven, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Steve"
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Kayla Barker

February 29, 2024

5  out of  5
rating by Kayla Barker
"Brittany is fabulous! She saved us close to $300 in just a few minutes of running our info!"
We responded:
"Kayla, I’m happy to hear Brittany took such great care of you! Thank you for the opportunity to serve your insurance needs! -Steve"
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Jeremy Casper

February 29, 2024

1  out of  5
rating by Jeremy Casper
"I was quoted a rate for auto insurance by Michelle and later found out Michelle had given me the wrong rate information. She was giving me a multi-policy discount for homeowners insurance so it was inaccurate. Steve had to call me back to try and explain. After talking with this group I personally wouldn't recommend them. I was left feeling they were inaccurate I'm actually shocked at all the 5 star reviews after my experience in dealing with them"
We responded:
"Hi Jeremy, I’m sorry you were not pleased with your experience at our office. After further review and speaking with you personally, the discount was applied to your Auto Quote when you provided us your current homeowners declarations page for review for a bundled quote. We strive to provide the best rate possible to customers by using the discounts that qualify. - Steve"
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Sandra

February 15, 2024

5  out of  5
rating by Sandra
"Brittany was very helpful in answering questions about the quotes for my two vehicles."
We responded:
"Sandra, it is always our pleasure to be able to assist you with any of your insurance questions or needs! - Steve "
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Braelyn Monteith

January 9, 2024

5  out of  5
rating by Braelyn Monteith
"Lovely experience! Sonya was able to save me OVER HALF of what I was previously paying for car insurance without compromising on anything. Very much appreciated, thank you!!"
We responded:
"Braelyn, thank you for the opportunity to insure your family and loved ones. It is our pleasure to help our customers in their time of need. - Steve"
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Hernan hernandez

January 9, 2024

5  out of  5
rating by Hernan hernandez
"Good service, personable, easy to work with."
We responded:
"Hernan, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Steve"