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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Gonzalez

Kayla Gonzalez

October 1, 2026

5  out of  5
rating by Kayla Gonzalez
"Brittany was very thorough, and persistent. The first time she called this time last year she couldn’t beat my rate with Allstate. She tried again this year and saved me over 200$ a month with MORE coverage ! Thanks so much!"
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Sharron Rankin

September 16, 2026

5  out of  5
rating by Sharron Rankin
"Great office. Holly helped me with quotes and she was very knowledgeable."
We responded:
"Sharron, thank you for the fantastic review on Holly! We’re always here to support you with your insurance needs in Chandler - Steve"
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Jessica Hinkle

September 16, 2026

5  out of  5
rating by Jessica Hinkle
"Holly was knowledge and helped get me a good quote."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! -Steve"
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Pete Hernandez

September 16, 2026

5  out of  5
rating by Pete Hernandez
"Great customer service. Holly was very helpful and knowledgeable. Would recommend."
We responded:
"Thank you so much for the 5 stars, Pete! We really appreciate your support. If you ever need anything, feel free to reach out anytime - Steve"
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Jackie Spurgin

September 15, 2026

5  out of  5
rating by Jackie Spurgin
"Wonder place to do business"
We responded:
"Jackie, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations - Steve"
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Kylie Hill

September 15, 2026

5  out of  5
rating by Kylie Hill
"wonderful office helped with all my needs."
We responded:
"Thank you so much for the 5 stars, Kylie! We truly appreciate your feedback and are always happy to help whenever you need us - Steve"
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Robert Hill

September 15, 2026

5  out of  5
rating by Robert Hill
"This office is amazing. They are very knowledgeable and can help with all of your insurance needs. I recommend giving them a call. Competitive rates!"
We responded:
"Thank you so much for the 5 stars, Robert! We really appreciate your support. If you ever need anything, feel free to reach out anytime - Steve"
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Holly 214

September 15, 2026

5  out of  5
rating by Holly 214
"Wonderful office, and amazing agent who is always available to help! Overall great team!"
We responded:
"Thank you so much for the 5 stars, Holly! We truly appreciate your feedback and are always happy to help whenever you need us - Steve"
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Jonathan Reeves

September 15, 2026

5  out of  5
rating by Jonathan Reeves
"Wonderful office with great service"
We responded:
"Thanks so much for the amazing review, Jonathan!  Just reach out anytime if you need us - we’re here for you - Steve"
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Andy Magee

August 28, 2026

5  out of  5
rating by Andy Magee
"Steve is a long time friend I reached out to after 22 years with another company he went above and beyond to get us the best rate possible. If you’re interested in shopping for a quote it’s in your best interest to visit with him."
We responded:
"Thank you so much for the 5 stars, Andy! I truly appreciate your feedback and will always be happy to help whenever you need us. - Steve"
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Oscar Ramos

August 3, 2026

5  out of  5
rating by Oscar Ramos
"Cannot say enough positive things about Steve herringbones team. They were all super helpful and patient with me, I have a lot of things going on at once and never once did they make me feel rushed into any kind of decision . Thank you guys for all the help."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! - Steve"
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Glennda Lewis

July 3, 2026

5  out of  5
rating by Glennda Lewis
"I received an excellent price quote for my new renters insurance. I'm a new resident at StoneBrook Apartments in Tyler. I got a Liability Coverage for only $12.00 Thank you Brittany for the excellent service.😊"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. - Steve"
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Cheri D.-Fite

June 16, 2026

5  out of  5
rating by Cheri D.-Fite
"I've been a client with Steve Herrington- State Farm for Over 2 hrs now & they never disappoint. His staff is the greatest team in handling your needs and they always communicate with you on a personal level.."Brittany your the Bomb...100%+" in my 65 yrs of having insurance this is the best office out of all the different insurance carriers or State Farm offices I've ever dealt with..!"
We responded:
"Cheri, it is a pleasure to hear what a wonderful experience you have had with us so far! Brittney is fantastic! - Steve"
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Melody Ellis

April 28, 2026

5  out of  5
rating by Melody Ellis
"Switched to State Farm last year and we are so glad we did! Brittney Pirtle has been such a huge help; we would be lost without her!"
We responded:
"Wow, thank you for the 5-star review, Melody! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Steve"
Profile photo of Thomas Ellis

Thomas Ellis

April 28, 2026

5  out of  5
rating by Thomas Ellis
"Britney has been a consistently great State Farm agent the entire time we’ve worked with her. She’s always helpful, reliable, and easy to communicate with. We really appreciate her and highly recommend her to anyone looking for a dependable agent."
We responded:
"Thank you for your kind review. We appreciate it! - Steve"
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S J Hoots

April 27, 2026

5  out of  5
rating by S J Hoots
"Brittany is the office gal that helps me SO much. From policy explanation, upgrades or reconfiguring my policy, adding coverages, payment reminders - you name it she helps with it! Steve has also been super helpful with getting my parent’s policies moved out of an incompetent office out of state and into their own capable hands. My parents are very pleased."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Sara. If you ever need anything down the road, do not hesitate to reach out! - Steve"
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Vijay Badoni

February 16, 2026

5  out of  5
rating by Vijay Badoni
"Steve was very helpful and made sure he was available for any clarifications. I was able to get the new auto policy and the related experience was excellent. Thanks Steve, much appreciated."
We responded:
"Vijay, thank you so much for the wonderful review! If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - Steve"
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PlayaDelRexy

December 29, 2025

5  out of  5
rating by PlayaDelRexy
"Jordan went above and beyond answered every question and concerns that I had. My policy is a perfect fit for what I need. Thanks again!"
We responded:
"Rex, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Steve"
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Dakota Deems

November 25, 2025

5  out of  5
rating by Dakota Deems
"Brittany was prompt, friendly, and explained everything. She emailed the documents and started my policy within minutes. Glad that she's my "insurance lady"!"
We responded:
"Dakota, we have very much enjoyed working with you! Thank you for sharing! - Steve"
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Laney Cowan

November 24, 2025

5  out of  5
rating by Laney Cowan
"Steve's office goes above and beyond for their clients. Highly recommend contacting them if you are looking to switch!"
We responded:
"Thank you, Laney. It’s been a pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Steve"
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Garrett Peltier

November 24, 2025

5  out of  5
rating by Garrett Peltier
"Nice, honest staff. Easy to get in touch with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mandie Wymore

Mandie Wymore

November 24, 2025

5  out of  5
rating by Mandie Wymore
"We made the switch a few months back and use Brittany Garcia as our agent and she is absolutely amazing helped me with all my needs from car insurance to atv to boat thank you for leading me in the right direction!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Steve"
Profile photo of Gracie Taylor

Gracie Taylor

November 24, 2025

5  out of  5
rating by Gracie Taylor
"Jordan was absolutely amazing. If I could give 20 stars i would. 10/10 recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Steve"
Profile photo of Lacee German

Lacee German

October 17, 2025

5  out of  5
rating by Lacee German
"I can’t say enough good things about Steve Herrington! They made the entire process so easy and stress-free. Always quick to answer questions, explain details clearly, and genuinely care about helping their clients get the best coverage possible. Highly recommend to anyone looking for a reliable and honest insurance agent!"
We responded:
"Lacee, we appreciate your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Steve"
Profile photo of paul bar

paul bar

October 16, 2025

5  out of  5
rating by paul bar
"I started my auto insurance today with Jordan and Lisa and they did an excellent job. They really good on helping me because we done all everything on text message. that be very good work?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Steve"