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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Devon Nahrwold

Devon Nahrwold

November 8, 2024

5  out of  5
rating by Devon Nahrwold
"Very welcoming and pleasant to deal with. Made everything very easy to understand and we're able to get me a better quote"
We responded:
"Thank you for the great feedback, Devon! We're so glad to hear you had a pleasant experience and found everything easy to understand. If you ever need help again, we’re here for you! - Steve "
Profile photo of Peter Pendergrass

Peter Pendergrass

September 26, 2024

5  out of  5
rating by Peter Pendergrass
"Sonya was very friendly and helped me get in and out in a quick time frame. Would highly recommend to anyone in the Chandler area!"
We responded:
"Peter, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Sonya to be professional, patient, and friendly. Your recommendation means a lot to us! - Steve "
Profile photo of Salvador Mendez

Salvador Mendez

September 25, 2024

5  out of  5
rating by Salvador Mendez
"Very helpful,very friendly and a nice persons ."
We responded:
"Salvador, thank you for taking the time to leave kind words. Your experience with our team is exactly what we strive for! - Steve"
Profile photo of PATRICIA THOMPSON

PATRICIA THOMPSON

September 23, 2024

5  out of  5
rating by PATRICIA THOMPSON
"Very nice,make insurance easy to understand."
We responded:
"Patricia, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Steve "
Profile photo of Jay H

Jay H

September 23, 2024

5  out of  5
rating by Jay H
"Great office. I’ve had insurance here for a little over a year. Called last week to make some updates on my account and Steve was very helpful. Highly recommend"
We responded:
"Jay, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Steve"
Profile photo of David Clark

David Clark

September 22, 2024

1  out of  5
rating by David Clark
"poor customer service when you call the agent will never talk to you expects the office staff to handle problems, he should be addressing"
We responded:
" Hi David, I appreciate you bringing this issue to my attention, and I’m sorry we have been missing each other on call backs. Taking care of each and every one of our customers with the utmost respect, time and attention is the number one priority of mine. I would be happy to discuss this with you further and assist you in whatever way we can. Please give me a call at the office. - Steve"
Profile photo of Angel Daugherty

Angel Daugherty

July 30, 2024

5  out of  5
rating by Angel Daugherty
"They are very helpful in finding you a good quote and answer any questions you have, Everyone is very friendly and welcoming.. If you don’t have State Farm you need to go talk to them and see how they can help you"
We responded:
"Angel, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Steve"
Profile photo of Amanda Connally

Amanda Connally

July 19, 2024

5  out of  5
rating by Amanda Connally
"100 % recommend going with them saved us $80 a month over our old insurance company!!! THANKS TO MY AGENT Sonya Glover"
We responded:
"Amanda, I know we will continue to give you the best experiences possible! Thank you for sharing. - Steve"
Profile photo of Katie Bankston

Katie Bankston

June 24, 2024

5  out of  5
rating by Katie Bankston
"I love these people so much they are so helpful and understanding they always know how to fix any problems or issues I have being a 26 year old that dosent know much about insurance Brittney Pirtle is sooooooooo helpful and I just all around love them!!!!!!!!!!!"
We responded:
"Katie, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Steve"
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joshua jones

April 11, 2024

5  out of  5
rating by joshua jones
"Meshell Hampton was extremely friendly and was very helpful getting me the best deal"
We responded:
"Joshua, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Steve"
Profile photo of Tina Jones

Tina Jones

April 2, 2024

5  out of  5
rating by Tina Jones
"Fantastic, Sonya Glover was extremely helpful 👏 to explain all the in and outs today. Thank you'll so much."
We responded:
"Tina, it is so important to understand your insurance coverage and my team strives to make sure that you do! Thank you for sharing this. - Steve "
Profile photo of Steven Connaway

Steven Connaway

March 21, 2024

5  out of  5
rating by Steven Connaway
"We had Kemper Insurance for years, but they are not renewing policy’s as of March 2024. We scrambled, for two days to find a policy that was comparable but could not even get within the $100 range. Just when we were about to settle for less coverage at a higher cost, Brittany Garcia called with a quote that blew every insurance company out of the water. Some times what seems like a curse may actually be a blessing. Move over Jake from State Farm, there’s a new Sheriff in town."
We responded:
"Steven, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Steve"
Profile photo of Kayla Barker

Kayla Barker

February 29, 2024

5  out of  5
rating by Kayla Barker
"Brittany is fabulous! She saved us close to $300 in just a few minutes of running our info!"
We responded:
"Kayla, I’m happy to hear Brittany took such great care of you! Thank you for the opportunity to serve your insurance needs! -Steve"
Profile photo of Jeremy Casper

Jeremy Casper

February 29, 2024

1  out of  5
rating by Jeremy Casper
"I was quoted a rate for auto insurance by Michelle and later found out Michelle had given me the wrong rate information. She was giving me a multi-policy discount for homeowners insurance so it was inaccurate. Steve had to call me back to try and explain. After talking with this group I personally wouldn't recommend them. I was left feeling they were inaccurate I'm actually shocked at all the 5 star reviews after my experience in dealing with them"
We responded:
"Hi Jeremy, I’m sorry you were not pleased with your experience at our office. After further review and speaking with you personally, the discount was applied to your Auto Quote when you provided us your current homeowners declarations page for review for a bundled quote. We strive to provide the best rate possible to customers by using the discounts that qualify. - Steve"
Profile photo of Sandra

Sandra

February 15, 2024

5  out of  5
rating by Sandra
"Brittany was very helpful in answering questions about the quotes for my two vehicles."
We responded:
"Sandra, it is always our pleasure to be able to assist you with any of your insurance questions or needs! - Steve "
Profile photo of Braelyn Monteith

Braelyn Monteith

January 9, 2024

5  out of  5
rating by Braelyn Monteith
"Lovely experience! Sonya was able to save me OVER HALF of what I was previously paying for car insurance without compromising on anything. Very much appreciated, thank you!!"
We responded:
"Braelyn, thank you for the opportunity to insure your family and loved ones. It is our pleasure to help our customers in their time of need. - Steve"
Profile photo of Hernan hernandez

Hernan hernandez

January 9, 2024

5  out of  5
rating by Hernan hernandez
"Good service, personable, easy to work with."
We responded:
"Hernan, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Steve"
Profile photo of Dennis Hughes

Dennis Hughes

January 8, 2024

5  out of  5
rating by Dennis Hughes
"Great service, friendly staff. Highly recommend."
We responded:
"Dennis, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Steve"
Profile photo of Ms.Dawn Ford

Ms.Dawn Ford

December 28, 2023

5  out of  5
rating by Ms.Dawn Ford
"We are so thankful that we walked into Steve’s office! He was able to increase our coverage significantly and save us well over $100 per month! So helpful and knowledgeable!"
We responded:
"Hello, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Steve"
Profile photo of Jessica Castor

Jessica Castor

November 13, 2023

5  out of  5
rating by Jessica Castor
"Sonya Glover was so helpful in getting me the insurance I needed! I would definitely recommend them for anybody who is looking into getting new automobile insurance! Great Communication, quick action and amazing PRICE!"
We responded:
"Jessica, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Steve"
Profile photo of Hayden Harris

Hayden Harris

October 23, 2023

5  out of  5
rating by Hayden Harris
"Brittany Garcia was very professional and was able to get me better estimates than I could have hoped for. She was very knowledgeable and on top of everything every step of the way. Definitely would recommend!"
We responded:
"Hayden, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Steve"
Profile photo of Charlsie Wright

Charlsie Wright

October 17, 2023

5  out of  5
rating by Charlsie Wright
"Thanks for helpin' me out Brittany. She may not be Jake from State Farm but she's just as good. 😁"
We responded:
"Chuck, Knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Steve"
Profile photo of James Iverson

James Iverson

October 6, 2023

5  out of  5
rating by James Iverson
"The best customer service I have received in years. Brittany really helped me out even though I kept losing the quotes she sent. I highly recommend the Steve Herrington Agency and specifically Brittany for all of your insurance needs."
We responded:
"James, I'm so glad that you are happy with our service and that Brittany took great care of you. Thank you for your business! - Steve "
Profile photo of Simon Yancy

Simon Yancy

August 7, 2023

5  out of  5
rating by Simon Yancy
"Brittany did an amazing job, handled our insurance needs flawlessly and quickly! We appreciate her and State Farm for making this process so quick and painless!"
We responded:
"Simon, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Steve"
Profile photo of Dr. Dylan Turner, Ph.D.

Dr. Dylan Turner, Ph.D.

July 31, 2023

5  out of  5
rating by Dr. Dylan Turner, Ph.D.
"Brittany was absolutely fantastic! She got me an even cheaper rate than what was quoted online. She was very kind, knowledgeable, and made the experience so painless. If you need insurance, look no further!"
We responded:
"Dylan, I am so happy to hear about your great experience with us, and Brittany in particular. She is the best! Thank you for taking the time to share. We appreciate you! - Steve "